- Status
- Pre-alpha
- Keeps
- Requests · Problems · Changes
- Mode
- Read-only
- Search
- Across all three
The problem
When a ServiceDesk Plus installation is retired, years of requests, problems and changes go with it — or sit in a database nobody can query without the product in front of it. That history is exactly what you want the day the same problem comes back.
The approach
PreserveDesk plus keeps a read-only web archive of it. Search across requests, problems and changes, open any of them, and read it as it was — without keeping the old system alive to do so.